FAQ

Can I buy Green Glass with plants?

Unfortunately we do not sell Green Glass with plants at this time. The product comes flat packed and is simple enough to be assembled in 5 minutes. An updated assembly guide can be found here.

I need help selecting plants for my coffee table, how can you help?

For plant inspiration, please visit our blog.

How much maintenance is involved with planted products?

Maintenance varies on season and plant care instructions. We recommend low maintenance plants such as succulents that only require watering once per week. More information can be found on plant care at our blog.

How much weight can Palm Urban’s glass top tables support?

Unless specified on the products page, each glass top is created from tempered glass and designed to accommodate a small to medium weight load for everyday items expected for the piece. Please do not overload, sit or let children climb on any glass products.

How does Shipping work?

Palm Urban partner with multiple carriers locally to offer a fixed standard shipping fee of $30 per "Medium Package" sized item. All Green Glass tables are considered Medium Package size. This flat rate applies Australia wide.

Your order will register and commence the dispatch process within 24 hours of processing your payment, subject to availability of stock (marked on the product description pages). If your purchase is a pre-sold item, please note the time frame before purchasing or email us at info@palmurban.com.au for an exact update.

Shipping time frames are approximately 1 - 2 weeks for metropolitan areas. Unfortunately we do not currently ship internationally and are not able to ship to PO Boxes at this time. 

***Shipping times may take slightly longer with the current demand and procedures required for deliveries due to COVID19.

 How do I best care for my Product?

To get the best use of Palm Urban products, follow the below recommendations in conjunction with any product specific information on the product page:

  • For planted products with drainage and indoor use, protect floor surfaces with a plant tray or by watering and gardening outside and allowing a short period of time for any excess water to drip through, whilst the plants also get some sunlight.
  • For planted products with a powder coated finish, ensure that soil PH levels are maintained for healthy plants and get the longest life out of the finish. If replanting the product, simply clean the surface with a mild soap and warm water, rinse any residual soap and leave to dry before planting again.
  • For planted products, ensure you position your product according to the plants the product is accommodating. Some plants require more sunlight than others, for more information consult your local nursery when selecting plants or find out more in our blog.
  • For glass products, simply wipe with a delicate cloth and a small amount of standard glass cleaner.

Will my Green Glass table rust if I use it outside?

Green Glass is designed with powder coated aluminium, making it lightweight and hardy. The material is rust resistant and the unit is able to be used both indoors and outdoors if well maintained.